• Guidance on medical institutions and doctors of medicine and arrangements therefor
• Guarantee for payment of medical expenses
• Acquisition of medical information
• Interpretation by telephone
• Arrangements for hospitalization and transfer to another hospital
• Arrangements for private ambulance, sleeping car, taxi, hired car, etc.
• Arrangements for transportation of stretchers and wheelchairs by a regular flight
• Arrangements for transportation by a chartered plane
• Arrangements for an accompanying doctor/nurse
• Transportation of the deceased and arrangements for cremation
• Arrangements for transportation and accommodation for rescuers
• Assistance in the procedure for claiming benefits